Internal control and business process management

 
The day-to-day business base, which supports corporate governance, is made up of business processes that flow throughout the organisation and its functional departments, the purpose of which is to meet targets.
 
Business processes comprise a set of interlinked chronological and systematic activities that begin with a detonation of the economic reality and end with a target being met. For example, the process of receiving income begins with the need of a third party to acquire goods or receive services and ends with the goods or services being realised (charged) with the ensuing recognition of income and tax effects that, in turn, leads to other processes such as meeting tax obligations and providing a post-sale service.
 
Business processes must be backed by a robust, efficient and flexible internal control structure that does away with risks, mainly the risk of loss of assets, fraud, violation of laws and regulations and failure of the organisation to meet its value increase targets. In this sense, the internal control structure must be made up of control tools to manage and assess the risks of the organisation, mainly comprising policies and procedures, manuals, information technology systems and standard formats.
 
Business processes must be flexible, efficient and conducted in short cycles, in accordance with internal control objectives.
 
Our specialists in business processes and control structures provide the following services:
 

• Diagnosing and optimising business processes.
• Diagnosing and optimising functional areas.
• Analysing, improving and/or developing policies, procedures and manuals.
• Analysing coverage of automated information systems (software and hardware) of the requirements of users and processes.
• Standardising and centralising service centres.